DR. AQEEL ISRAR; MUHAMMAD UMER AHRAR; FAREEHA KHAN; ATIF AZIZ; FAIZ AHMED. Understanding the Influence of AI Chatbots on Customer Satisfaction: A Case Study of Pakistan’s E-Commerce Industry. TAMSAAL, [S. l.], v. 4, n. 8, p. 194–213, 2026. DOI: 10.59075/tamsaal.v4i8.139. Disponível em: https://tamsaal.pk/index.php/tamsaal/article/view/139. Acesso em: 26 sep. 2026.