Dr. Aqeel Israr; Muhammad Umer Ahrar; Fareeha khan; Atif Aziz; Faiz Ahmed. Understanding the Influence of AI Chatbots on Customer Satisfaction: A Case Study of Pakistan’s E-Commerce Industry. TAMSAAL 2026, 4 (8), 194-213. https://doi.org/10.59075/tamsaal.v4i8.139.